AI receptionist for salons, photographers, repair shops and contractors
Be there for
the work.
VO is here for
the call.
An AI receptionist that answers your calls, books what it can, and brings in your team when it matters. In English, Spanish and Russian, around the clock.
One call, start to finish. Pick a business like yours.
Beauty
A call to Sunrise Salon
Maria · returning client · last visit with Elena
Call complete During the call
Hi, I’d like to book a color, root touch-up, sometime Saturday if you have anything.
Hi Maria, welcome back. Root touch-up with Elena again?
Yes please.
Let me check Saturday.
Checking Saturday…
Elena has 10:30 and 2:00 open. Which works better?
Two is good. Ay, perdón, estoy con mi mamá. ¿Me lo puede confirmar en español?
Claro. Para confirmar: retoque de raíz con Elena, el sábado a las dos de la tarde. ¿Se lo reservo?
Sí, por favor.
Listo, ya quedó reservado. Le mando la confirmación por mensaje ahora mismo. ¿Algo más?
Sunrise Salon: su cita es el sábado a las 2:00 PM con Elena. Responda C para cambiar.
No, gracias.
The call ends
After the call
Calendar event created Sat 2:00 PM · Root touch-up · Elena · Maria S.
Confirmation text sent In Spanish, the language she ended the call in
Next morning · 8:00
Morning report, to the ownerYesterday: 1 booking · 0 open requests
Scripted illustration · not a live call
Photography
A call to Lumen Studio
First-time caller · family session · a Saturday next month
Call complete During the call
Hi, I’m looking at a family photo session, maybe a Saturday next month. What do you have?
Lumen Studio, this is Ava, the AI receptionist. Happy to help. Our family sessions are the Mini, 30 minutes in the studio, and the Classic, an hour in the studio or on location. Would you like the prices?
Sure.
The Mini is $350 and the Classic is $650; both include the edited gallery. Which one sounds right?
The Classic, on location. The second Saturday?
Checking the second Saturday…
The second Saturday is open in the morning. Here’s how booking works here: I’ll note you down for that morning as tentative and text you the details. The date is confirmed once the $200 retainer arrives; it goes toward the session. If someone else confirms that date first, we’ll let you know.
Okay, do that. And can you do sunset instead of morning?
I can’t confirm sunset on this call, so I won’t guess. I’ll ask the photographer and we’ll text you.
Okay. My number is 555-0142.
5-5-5-0-1-4-2. You’ll get a text with the retainer details and the Classic package in a moment. Once the retainer is in, the date is yours.
The call ends
After the call
Request: Classic session, second Saturday of next month, morning, on location Tentative · awaiting retainer
Question for the photographer: sunset timing Deadline: today 6:00 PM
Text sent Package summary and retainer instructions
Scripted illustration · not a live call
Auto body
A call to Bayside Collision
Daniel · new caller · rear bumper and light
Call complete During the call
Yeah, hi, somebody backed into my car in a parking lot. Rear bumper and the light. I need to know what this is going to cost.
Bayside Collision, this is Mia, the AI receptionist. Sorry about the car. Can I get your name and a good number first, in case we get cut off?
Daniel. 555-0177.
Thanks, Daniel. What’s the vehicle?
2021 Camry.
Is it drivable, or do you need a tow?
It drives.
Good. Is this going through insurance, or paying yourself?
Insurance, the other guy’s. That’s what I’m not sure about, how that works with you.
Rear bumper repairs start from $600 here, but the real number comes from an estimate; it takes about 15 minutes and you don’t need an appointment. For the insurance question, let me put you through to the office. One moment.
Connecting to the office…
Transfer from VO Secretary. Client: Daniel. Asking about: rear bumper, insurance.
Hi Daniel, Carlos here. I see it’s about a rear bumper and insurance. Tell me what happened.
The call ends
After the call
Contact saved Daniel · 555-0177 · 2021 Camry · rear bumper and light · drivable · insurance (third party)
Transfer: answered by the office Call record with transcript
Scripted illustration · not a live call
Construction
A call to Northfield Builders
Priya · new caller · kitchen remodel
Call complete During the call
Hi, we’re looking to redo our kitchen and I wanted to see if you could come out and give us a quote.
Northfield Builders, this is Ava, the AI receptionist. Happy to get that started. Can I get your name and the best number to reach you?
Priya, 555-0163.
Thanks, Priya. Where’s the house?
Coral Springs, off Wiles Road.
And roughly what’s the scope: cabinets and counters, or a full remodel with layout changes?
Full remodel, we want to open the wall to the living room.
Got it. When are you hoping to start?
Early next year. Also, do you handle the permit for taking a wall out?
I can’t confirm that on this call, so I won’t guess; I’ll make sure the estimator answers it when they call. Here’s what happens next: the estimator will call you to set up the visit, usually within a business day. Is 555-0163 the right number?
Yes.
Then you’re all set, Priya. Thanks for calling Northfield.
The call ends
After the call
Request: kitchen remodel, Coral Springs Full remodel with a wall removal · start early next year
Question for the estimator: permit Callback due: next business day
Alert sent to the estimator
Scripted illustration · not a live call
Made for people who do
Behind the chair, behind the camera,
under a car or out on site.
One receptionist, set up for the way your business takes calls.
VO Secretary
Bookings into the right stylist’s column
Prices by stylist level
01 Beauty
Prices by stylist level, color intake before a consultation, bookings into the right stylist’s column while you’re behind the chair.
VO Secretary
The date checked, your retainer rule stated
Nothing called booked until you confirm
02 Photography
Packages and starting prices, the date checked, your retainer rule stated plainly, nothing called booked until you confirm.
VO Secretary
Name, number and vehicle first
Adjusters put through with a briefing
03 Auto body
Name, number and vehicle first; drivable or tow; insurance or self-pay; a “starts from” price; adjusters put through with a briefing.
VO Secretary
Project, address, scope and timeline captured
A callback request for the estimator
04 Construction
Project, address, scope and timeline captured; your licensed-and-insured and service-area answers; a callback request for the estimator.
Illustrative photography.
What changes
for you.
01
Fewer interruptions.
Sales calls and robocalls are recognized and ended without reaching you. Callers with a question VO can answer from your information get the answer. The calls that reach you are the ones that need a person.
02
The right outcome for each call.
A booking written into your calendar after the caller says yes. A text with the price list, the link or the confirmation. Or a person from your team on the line, with a briefing.
03
The next action, visible.
Each call ends in a recorded outcome. Open requests carry deadlines, your team is alerted when something needs a decision, and at 8:00 the morning report shows yesterday’s calls and what’s still open.
Your business, in view
Your calls, bookings and requests in one place.
Each call is recorded and transcribed. Appointments show confirmed next to tentative. Requests carry deadlines, and if one passes, your team gets an alert. On a phone too, and once a day in the morning report.
- Recordings and transcripts of each call
- Confirmed and tentative appointments, side by side
- Requests with deadlines, and the morning report at 8:00
Real interface · Fictional sample data
Built to check, not guess
Your rules. Clear checks.
Visible outcomes.
When something is unknown, VO says so and hands it to your team.
“I can’t confirm that on this call,
so I won’t guess.”
An honest “I don’t know”, and the question goes to your team.
Real availability only
Times come from your connected calendar; if it can’t be checked, VO takes a request instead of guessing.
Agreement before booking
Nothing is called booked until the caller says yes to a specific time and the appointment is written. A tentative request is called tentative.
It never claims to be a person
Whether the greeting announces the AI receptionist is your choice; asked, VO says what it is.
Pricing
Plans by call volume.
Everything else is in every plan.
Solo or small shop
Essential
$149 / month
200 AI minutes · 400 outgoing texts
A busy team line
Growth
$349 / month
600 AI minutes · 1,200 outgoing texts
Several lines
Pro
$699 / month
1,500 AI minutes · 3,000 outgoing texts
In every plan
Answers around the clock in English, Spanish and Russian. Warm transfer to your team, with a briefing. Texts, recordings and transcripts, and the morning report at 8:00.
Minutes counted by the second, spam not billed, no automatic upgrades, cancel any month. Setup $299, charged when VO goes live.
Works with what you use
Your calendar, your number, your team’s phones.
Your calendar
Google Calendar, read and write. For other booking tools, VO takes the request and you confirm it.
Your number
Your existing number, a new local number, or a business phone system. Texting after the carriers’ registration.
Your team’s phones
Transfers to your team’s phones, with a briefing before they speak. Deposits follow your own instructions.
A few good questions
The details,
before you decide.
Clear answers about your number, your bookings and the way VO fits into your business.
Does VO tell callers it’s an AI?
That’s your choice: the greeting can announce the AI receptionist by name or simply answer in your business’s name. Either way VO never claims to be a person; asked, it says what it is and carries on. More in Trust and safeguards.
What happens when it doesn’t know the answer?
It says so and passes the question to your team as a request with a deadline, instead of guessing.
Can it put callers through to me?
Yes, during business hours, to any number you name, with a one-sentence briefing before the caller is joined.
Is VO an answering service?
It covers what a business answering service covers, picking up in your business’s name around the clock, and it is an AI receptionist, not a team of operators. It also books into your calendar, texts the caller what they asked for, and transfers to your team with a briefing.
What does setup involve?
We learn your business, including your real calls if you share them, configure what VO knows and the rules it follows, test it with you, then connect your line. VO takes its first real call only after you’ve heard it handle your own scenarios.
Tell us about your business.
A short form, then a conversation with a person: your calls, your booking process, what you want handled. Then setup and test calls together before VO answers a real one.
- A short introduction. Your calls, your booking process, your phone setup.
- A plan that fits. What works today for your calendar, your line and your deposit rule, and the price, before anything starts.
- Build, test, go live. Test calls on your own scenarios before VO answers a real one.